PRIVACY POLICY

At The House Gym ("we," "our," "us"), we respect your privacy and are committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, sign up for marketing communications, or engage with our services — and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We may collect several types of information from and about users of our website, physical locations, and services, including:

  • Personal Information: Name, email address, phone number (including mobile numbers), and mailing address.

  • Non-Personal Information: IP address, browser type, operating system, and device data.

  • Marketing Data: Preferences for receiving marketing communications, survey responses, and interaction data (e.g., opens, clicks).

  • Behavioral Data: Data collected via cookies, pixels, and similar tracking technologies used for analytics and remarketing.

2. How We Collect Information

We collect information:

  • Directly from You: When you fill out forms, sign up for offers or memberships, enter contests, make purchases, or consent to receive texts or emails.

  • Automatically: Through cookies and tracking tools used on our website, landing pages, and marketing platforms.

  • From Third Parties: Such as ad platforms, social media integrations, or payment processors.

3. How We Use Your Information

We use the information we collect to:

  • Deliver our services and manage your account or membership.

  • Send promotional offers, updates, and SMS/text marketing messages.

  • Show you personalized ads (remarketing) on platforms like Google, Meta, and TikTok.

  • Improve our website experience and marketing strategy.

  • Comply with legal obligations and enforce our terms.

Text Marketing Compliance:
By opting in to SMS/text marketing, you agree to receive automated promotional messages. Consent is not required to purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it:

  • With trusted vendors and service providers who help us run our business (e.g., texting platforms, email services, payment processors).

  • When required to comply with legal obligations or protect our rights.

  • In the event of a business transfer, merger, or acquisition.

5. Data Security

We take reasonable steps to secure your personal information. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails or text messages at any time.

  • Adjust cookie and ad preferences through your browser settings or ad platform opt-out tools.

For requests or questions, email us at: info@thehousepdx.com

7. Third-Party Links

Our website or messages may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing information.

8. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.